Contact
Contact us
We read every message. The fastest way to reach the team is email.
What to include
- Support — the page or token address involved and your wallet address (never your seed phrase or private key).
- Payments — the Solana transaction signature and what you paid for (plan or boost).
- Project listings & corrections — the project URL on ARC AI and what needs fixing. Builders can also verify a project.
- Partnerships, API & press — a short note on what you have in mind. Developers can start with the API & MCP docs.
Before you write
Many questions are answered in the FAQ. System status is on the status page.
Security note: the ARC AI team will never DM you first, ask for your seed phrase, or ask you to send funds to "verify" a wallet. Anyone who does is impersonating us.